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Business Administration and Management

This course is designed to equip participants with skills and knowledge to about changing the way an organisation creates more value, interacts with its clients and business partners and other stakeholders, and gain a competitive edge in existing and emerging business markets. The course also provide the participants with an in – depth understanding of the organisational digital landscape change process that reaches all the functional areas of the organisation. The participants will also gain vast knowledge in handling complex digital transformation projects which are characterised by high social complexity, structural rigidity, and procedural ambiguity. The participants will also lean about the significant characteristics of digital transformation, how it evolved, and how the organizational and technological changes associated with digital transformation change the role, the skills, and the concept of leadership.
This course is designed to equip participants with skills and knowledge on real life case studies on how to effectively implement sound decisions that are suitable to the organisation and its uniqueness in terms of strategic objectives, capabilities and strategic decision making. Therefore, the major aim of this course is to enhance strategic decision making capabilities, recognising that both analysis and intuition are necessary for high – quality results based decision making. The course will also elevate the participants’ analytic and intuitive abilities to make strategic decisions under uncertainty and tough conditions.
This course is designed to equip participants with skills and knowledge to enhance their strategic thinking concepts, skills and knowledge required to define the vision and mission for an organisation. The cover will also enhance the participants with significant processes that are involved in making critical decisions that are required to establish the strategic objectives and set the strategic direction for an organisation. The tools that plays a pivotal role in in the design of a strategy are also discussed in depth and the techniques that a manager should structure any strategy or to convert it into operational plans that can be incorporated in budgetary and resources limitations of the organisation.
This course is designed to equip participants with from both the private and public organisations to adapt to the ever – changing global business environment which encompasses factors like technological developments, economic development, the need for more social responsibility and increased international competition. The course also equip participants with the knowledge to steer the organisation in the right direction by credible objectives and priorities in the midst of the changing landscape. This course also provides participants with hands on business analysis, decision making, planning and finally implementation of these strategic plans and organizational change programs to realise the desired performance. The programme also advance the understanding of the participants on the most relevant aspects of effective strategic leadership and tools and instruments that can assist them in developing and implementing effective strategies.
This course is designed to equip participants with the skills and knowledge with the in – depth understanding of the lean management system and how to implement business improvement strategies and employ effective teambuilding activities within different functional teams. The course will also enhance the participants with the knowledge to implement lean management and to achieve the greatest customer value with the fewest resources available. The course will also discuss the key principles and significance of a well – managed lean environment, as well as knowledge of business techniques and working in teams.
This course is designed to equip participants with skills and knowledge of the integrated process of BPR which includes; business strategies, technology adoption, continuous change and restructuring. The course will also provide the participants with knowledge on intensive processes of performance improvement and business process redesign to transformational business process re – engineering. The participants will also be in a position to transform business process – workflows, roles, business policies and procedures, supporting technology and underlying business rules and regulations. This programme also focuses on the skills, techniques and methodologies needed to apply the right level of timely change across the different organisational functions.
This course is designed to equip the participants with extensive knowledge in develop personal development plans to continuously improve their performance in order to drive a competent pool of staff. The course also will also provide the participants with a 360 degrees framework of managing the workforce so as to retain a higher performing pool of employees and reduce staff turnover whatsoever through amplified efficiency and employee value alignment. The participants will also learn advanced ways of effective line management and how to provide constructive feedback and also suggest functional areas of improvement to foster efficiency and effectiveness of the workforce. The course will also teach the participants to develop pro – competency programmes that includes the designation of competency – concentrated succession planning and organisation wide training programmes.
This course is designed to equip participants with the current innovative skills and knowledge to continuously develop and revise futuristic – oriented strategies that fosters the effective achievement of goals, objectives, growth (expansion), good governance, corporate strategies and globalisation. The course also provides participants with the abilities to become strategic thinkers and implementing various strategies across the different functional units of the organisation. This is an integrative course that will discuss in detail business environmental scanning, corporate response to environmental change and sustainability, strategic and ethical behavior, industry analysis, and globalisation of businesses. The course is designed to foster analytical, knowledge, reflective and verbal skills, and to expose participants to the intricacies of organisational decision – making within the global context, and within an era of sustainability and corporate responsibility.
This course is developed to equip participants with skills and knowledge to develop advanced communication strategies where the major barriers to effective communication will be unveiled at all levels of structures. The course also discuss the fundamental precepts of public affairs, investor relations, community engagement, and governmental relations to integrate the insights of practicing corporate communication professionals with the concepts and professional approaches of communication theory. The course also assist participants to have a deeper understanding of the different roles and functions involve in strategic corporate communications within contemporary global business environment.
This course is developed to equip participants with skills and knowledge to effectively implement Total Quality Management (TQM) to foster customer satisfaction and competitive advantage. The course will also expose the participants to contemporary knowledge and techniques that enables them to articulate and implement quality improvement processes in the workplace that are in line with the TQM philosophy. The course exposes the participants to quality function deployment, service quality management, quality audits and Six Sigma to control quality in every sphere of activity in an organisation. This training course will help participants understand total quality concept and techniques for managing, controlling, and improving quality.
This course is designed to equip participants with skills and knowledge to grasp the website content optimisation for the best possible search engine ranking and the theories behind Google search and other search engines algorithms. The course also provide skills to develop both on – page and off – page optimisation, optimising for local and international audience and conducting search – focused website audits, and aligning SEO with overall business strategies. This course also focus on building SEO implementation tactics and strategies for organisational websites to foster more traffic to websites through SEO – optimised content.
The course is designed to equip participants with skills and knowledge to further develop the new dynamics of leadership development in relation to organisational behaviour. The course will also have a special emphasis on the content, process, and evaluation of leadership development at all organisational levels with more focus on understanding strategic leadership. The course discusses the theoretical background on leadership content and process theories, leader effectiveness, employee learning and development, proper program evaluation strategies. The course enables the participants to become very strong leaders through the development of passion, power and leadership presence to become a charismatic and influential leader.
This course is designed to equip participants with skills and knowledge to enlighten the participants on the concepts of systems, systems engineering and systems engineering management and explains how the lifecycle is managed in a concurrent engineering context. The course also discusses the benefits and likely challenges from of the systems engineering approach. The course will also enhance the participants with very powerful change strategies that can be applied when carrying out the systems thinking and engineering processes. The programme will also expose the participants to a lot of research techniques and pilot – testing of systems and other products will also be discussed in details.
This course is developed to equip participants with skills and knowledge on the processes of strategic planning, beginning with the understanding of current frameworks that are key to analysing the organisation’s situation. The course will also have more to offer on the strategies and tools that are used to implement this analysis to identify the basis of an organisation’s competitive advantage and identify strategies to sustain this advantage in an uncertain, complex and dynamic business environment. The course will also provide the participants with a framework for identifying and categorising different types of risk and their respective control measures at their disposal.
This course is developed to equip participants with skills and knowledge in cost cutting strategies while enhancing service provision and improved morale and motivation. The course also introduces the participants to new innovative systems development and testing before endorsed for trials within an organisation. Complex approaches and transformational processes that are at the organisation’s disposal for usage will be discussed and the best way to make a good choice out of all the options. This is a very intensive programme that exposes the senior managers to systems, systems thinking, systems evaluation and systems implementation to foster unique approaches to switch service organisations from a conventional (command-and-control) design to a systems design.
This course is developed to equip participants with the latest leadership competencies so that they can significantly enhance their leadership skills and inspiring and empowering the individuals to handle complex leadership situations. The course also provides participants with an in – depth understanding on the underlying principles behind good leadership—what it is, what it needs to be, what it can be, and its value to the organisation, society at large and the individuals. This course will also strongly factor in the environmental scanning process with a special emphasis on technological factors that are bringing changes to the business environment day-to-day.
This course is developed to equip participants with skills and knowledge to effectively implement Total Quality Management (TQM) to foster customer satisfaction and competitive advantage. The course will also expose the participants to contemporary knowledge and techniques that enables them to articulate and implement quality improvement processes in the workplace that are in line with the TQM philosophy. The course exposes the participants to quality function deployment, service quality management, quality audits and Six Sigma to control quality in every sphere of activity in an organisation. This training course will help participants understand total quality concept and techniques for managing, controlling, and improving quality.
This course provides participants with the adequate skill – set to formulate and implement sustainable performance improvement strategies that fosters continuous improvement of business operations and overall competitiveness. The course also equips participants with practical appreciation and in – depth understanding of the various performance improvement strategies and techniques which includes; Total Quality Management (TQM), Business Process Re – engineering (BPR), Six Sigma and Lean Thinking. Finally the course will intensively discuss about 'process thinking' and related concepts to performance improvement which includes such as cost of quality, efficiency, effectiveness, complexity, and variation.
This course is developed to equip participants with the abilities and skills to lead with emotional intelligence which will further develop strong self – awareness and best self – management of their own emotions and the rest of the teams at large. This course will discuss highly integrated competency – based approach to that enabled the participant to become an emotional intelligence conscious leader which will make it easier for them to work effectively in diverse teams, stakeholder management, influential decision maker, manage difficult staff effective change leader. The course also enhance the participants to adopt modern strategies of leading the workforce with very clear insights on emotional intelligence which will impart to the staff and revitalise their mindsets to foster greater team building and higher performance.
This course is designed to equip participants with knowledge and skills on how best to effectively design and manage the processes involved in creativity, innovation and entrepreneurship within a society and in a business environment. This rigorous programme will explore both the theoretical and real life experiences of managing the processes that lead to the creation, implementation, and growth of viable innovative new ideas. The course is also composed of extensive discussions around; entrepreneurial thinking, innovation & knowledge management, opportunity spotting & evaluation, industrial & market research, business strategy, business models & business plans, financial forecasting & entrepreneurial finance; pitching to resource providers and negotiating deals.
This course is developed to equip participants with skills and knowledge to theories and models that justifies how effective decisions are made within an organisation. The participants will be exposed to a holistic approach to the decision making process and to deliberate on the hindrances to effective decision making amongst individuals, teams and organisations at large. The programme will also unpack the diverse decision making challenges emanating from poor planning, limited time & information, scarce financial resources and bounded rationality.
This course is developed to equip participants with advanced corporate communication that intensifies the development additional skills like larger market share, effective stakeholder management, competitiveness and team building through powerful communication strategise. The course also provides participants with communicate integrated messaging strategies which empowers the organisation to send multi – task messages using the appropriate methodologies in relation to the recipient needs. This programme also teaches the participants the appropriateness of the communication strategy to employ as per organisational needs in order to have the ability to inform, motivate, and persuade various clients, markets, and constituencies within the diplomatic, political networks and the global market environment. Hence, the course will influence the effectiveness, efficiency, competitiveness, legislative and governmental regulatory environments.
This programme is developed to empower senior managers with some skills and knowledge on how to lead and govern both private and public organisations by successfully execute the best strategies, accountability, develop and attract competent talent, financial risk management and instill a business ethical culture that is anti – corruption driven. The participants will be exposed to both theory and practical approaches to manage complex set of relationships between their organisations and its board of directors, management, shareholders, and other stakeholders. The course will finally deliver an in – depth discussion on the modern set of ethical rules, regulations, legislations and principles that contributes to the successful governance of both government institutions and private organisations. This programme will address the major factors that affects organisational financial health and stability to achieve increased public engagement and well-being and good corporate citizenship in terms of ethical conduct, and responsibility towards the environment.
This programme is developed to empower senior managers with some skills and knowledge on how to lead and govern both private and public organisations by successfully transparency, accountability, openness and participations, resources prudence, ecological soundness and rule of law. The course also enhances the participants’ social responsible capacity whenever they think of disburse their profits or bonuses buy ploughing back to the grassroots communities in need while appreciating their loyalty to the products and or services offered. This programme will address the major factors that affects organisational financial health and stability to achieve increased public engagement and well-being and good corporate citizenship in terms of ethical conduct, and responsibility towards the environment.
This course is developed to equip participants with knowledge and skills in professional writing and communication skills which is a double benefit for individuals and organisations. The course provides participants with the ability to refine complex ideas and express them concisely to the recipient(s) exhibiting how effective to manage technical writing operating in high – powered offices. The course will also empower the participants with extensive advanced professional and technical writing skills where they will have the ability to develop, produce, amend and edit organisational working documents such as business letters, proposals, reports, business cases, memorandums, emails, and other types of writing used in business to communicate externally and internally. The course will also explore generating business templates that will be used going forward and also addresses the challenges participates usually encounter on managing business communications.
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