en English ar Arabic fr French pt Portuguese

Business Soft Skills

This course is designed to equip delegates with the skills and knowledge to become effective communicators within the place of work through choosing the appropriate mode to present their messages to the next level. This course will expose the delegates to the significant elements of communication and be able to flex each one to meet organisational objectives ensuring the application of all the aspects integral to effective communication. The course will also expose the delegates to how to effectively utilise any form of business communication (presentation, verbal, and written) and where they are suitable to be used. The delegates will achieve improved communication with both internal and external stakeholders. The course will enhance effective communications skills for both, organisation and personal development as it provides a superb opportunity for professionals to exploit the skills to a higher level.
This course is designed to equip delegates with skills and knowledge to effectively chairing and running productive meetings while fostering the achievement of overall organisational objectives. The course also expose the delegates to with the vital skills and techniques for leading concise, structured and meaningful meetings and come up with powerful decisions that aims to achieve the vision of the organisation. This exciting interactive course provides the delegates with practical examples that ensure easy and flexible transfer of learning, the delegates will also learn how to capitalise the most before, during and after all phases of a meeting session. They will discover how to control those who speak too much or go off track – and get those who contribute little to say more. The delegates will be expose the delegates to the process of “stamping their mark’ on the meeting from the outset and create a sense of urgency that leads to greater engagement and improved effectiveness. Finally, the delegates will benefit on how to chair both formal and informal meetings and concentrates on the critical points both in the private and public sectors so that they demonstrate knowledge, leadership and professionalism.
The course is designed to equip delegates with skills and knowledge to resolve workplace conflict and to build a common understanding and framework for working through difficult situations. The course is also designed to equip delegates with conflict resolution techniques that will provide amicable solutions to organisational conflict and solutions that provides win – win approach to conflict resolution by applying the three critical skills of conflict resolution; negotiation, assertiveness and persuasion. The course also enhance the delegates with broader skills in conflict management that cut across personal conflicts, inter-personal conflicts and structural conflicts in harmonising the workplace and provide lifelong business solutions.
This course is designed to equip delegates with knowledge and skills to make powerful presentations that are engaging and achieve the intended outcome while satisfying stakeholders or stand out amongst all the competitors. The course also enhance the delegates’ abilities and skills to upgrade their oral presentation skills and receiving feedback on their performance. The course also provide the delegates with the appropriate methodologies required to effectively plan, structure, and deliver powerful presentations for productive outcomes. The course helps the delegates to have the ability to be able to overcome internal inhibitors, such as nervousness, and mitigate external inhibitors, such as room layout, equipment, temperature, to foster an effective presentation delivery.
This course is designed to equip delegates with knowledge and skills to make powerful presentations that are engaging and achieve the intended outcome while satisfying stakeholders or stand out amongst all the competitors. The course also enhance the delegates’ abilities and skills to upgrade their oral presentation skills and receiving feedback on their performance. The course also provide the delegates with the appropriate methodologies required to effectively plan, structure, and deliver powerful presentations for productive outcomes. The course helps the delegates to have the ability to be able to overcome internal inhibitors, such as nervousness, and mitigate external inhibitors, such as room layout, equipment, temperature, to foster an effective presentation delivery.
This course is designed to equip delegates with skills and knowledge to link insightful assessments of the external business world with an understanding of how money can be made. The course also expose the delegates to great business judgements and quick decisions that are sustainable during the tenure of the business and beyond. The course also makes the delegates have and in-depth understanding of how companies make money and the realisation that a compelling vision can be effectively translated into actionable strategies. This course helps delegates to understand business acumen, the proven linkages that exist and the importance of developing strategic skill sets to foster greater competitive advantage over their counter parts.
This course is designed to equip delegates with the skills and knowledge on moulding and advancing their leadership skills while directly linked to institutional problem solving for the best outcomes and goal achievement. The course also enhance the delegates with advanced communication skills, people management and planning techniques and abilities. The delegates will also benefit unique approaches to problem – solving, and develop practical ways to solve both common and strange challenges an organisation can face and in most cases achieving win – win decision outcomes that add value to organisational performance. Finally the course will expose the delegates to effective decision communication with tact while encouraging team(s) to communicate with transparency and be more decisive.
This course is designed to equip delegates with the skills and knowledge to develop and groom future leaders at all levels of their careers within an organisation through the effective application of emotional intelligence, collaboration, proficiency, effective communication, self – awareness and motivation. This course will help you in understanding the core pillars of leadership and how to impart them in your personality. This course empowers you with all the skills which you need to become a true leader and will help you in improving the performance of your team and your organisation. The course will provide the delegates with the abilities to make powerful decisions as leaders and plan strategically according to the organisational goals and cascade them down to the team’s performance targets.
This course is designed to equip delegates with the relevant skills and knowledge to have an in – depth understanding of the communication and collaboration tools that empowers virtual working and how to effectively manage the cycle. The course will provide innovative strategies for effective leading of virtually teams across in different locations, time zones, organizational separation, and cultural differences, while continuously delivering results across multi – site and international environments. The course also highlights the latest technologies that are used in virtual working setups to ensure timeous problem solving, timeous decision making, effective reporting, performance measurement, fast and efficient work delivery. The course will also assists managers and HR professionals to develop intercultural competence and communication skills required when managing virtual teams, the delegate will also learn vital components and motivators that drives virtual team while gaining the skills and tools to successful build, manage and work in a complex environment.
This course is designed to enable leaders to reflect on the importance of teams to operations, leadership and management, and identify and implement strategies to increase the effectiveness and impact of individual teams, and team working across the business in delivering the organisations vision. The course also enhance delegates with the abilities to lead and manage teams depending on effective goal setting, coaching and evaluation of team performance. The course also helps the delegates to develop the essential strategies and tools to get the best from recognising the strengths of teams that they belong to or manage.
This course is designed to equip delegates with the advanced skills and knowledge on building teams, improve teamwork and collaboration, and sustain team performance through continuous learning and improvement. The course also helps delegates to understand the techniques and unique strategies to compose a team(s) and aligning individual and team goals towards a common goal. This course will prepare the delegates to effectively manage critical team processes such as conflict resolution and building trust that have a profound impact on team’s performance. The course will also expose the delegates to competitive business concepts that supports employee engagement and the application of influence, power and politics within the complex contemporary work environment.
This course is designed to equip delegates with some in-depth knowledge of a business's products and or services and have the technical skills to succeed by fostering great business acumen and people management skills towards effective team management. The course provides the delegates with a clear framework for the role and responsibilities, managers know where their areas of accountability are, allowing them to focus on these and not become bogged down in tasks that require delegation. This course also designed develop the best practices and behaviours of effective line management through powerful techniques to improve self – efficacy to motivate and influence subordinates.
This course is designed to enhance delegates with skills and abilities to become leaders by developing their coaching and mentoring skills in order to effectively drive teams within an organisation. The course also enhance the delegates to grasp the techniques and strategies to continuously providing positive feedback and coaching to foster higher performing teams and higher standards in terms of expectations. This programme intensifies the skills of coaching and as methods to motivate and develop staff to meet the needs of their job role, mentoring is an informed and confidential relationship between two people.
This course is designed to equip delegates with skills and knowledge to employ complex, practical models and exercises that will enhance delegates to established creative and innovative patterns of thought and behaviour that helps them to identify behaviours that impede their networking abilities. The course is also designed to equip delegates with the knowledge and capacity to effectively identify, analyse stakeholders, evaluate and prioritise vested interests, and manage relevant relationships in your organisation's business environment. This course will also makes the delegates to maximise on sustainable decision making to foster positive outcomes and minimise on organisational challenges that may hinder the successful accomplishment of organisational goals and objectives to achieve the vision.
This course is designed to equip delegates with the skills and knowledge to continuously develop their key competency skills and techniques needed to build personal impact, influence and effectiveness in dealings with others at the workplace. This course provides practical guidance and it will help you to enhance your personal effectiveness through improved self-awareness, setting SMART goals and objectives, effective communication, assertiveness, self-confidence and networking. The course will enable the delegates to understand how to improve your working relationships with your team members.
This course is designed to equip delegates with the skill and knowledge to effectively manage time and prioritise whilst working from home or remotely. The course also enhance the delegates to effectively manage their work routines, ensuring work life balance, managing paper trail, managing all forms of interruptions, effective communication and being self-disciplined. The course teaches the delegates to be disciplined because they will responsible for managing their own work while they increase productivity and the accomplishment of goal within the minimal set time. The course also improves reporting and line management skills and abilities of the delegates to ensure smooth workflow.
This course is designed to equip delegates with the advanced skills and knowledge on building teams, improve teamwork and collaboration, and sustain team performance through continuous learning and improvement. The course also helps delegates to understand the techniques and unique strategies to compose a team(s) and aligning individual and team goals towards a common goal. This course will prepare the delegates to effectively manage critical team processes such as conflict resolution and building trust that have a profound impact on team’s performance. The course will also expose the delegates to competitive business concepts that supports employee engagement and the application of influence, power and politics within the complex contemporary work environment.
This course is designed to enhance the participants’ capacity in the relationships among system elements and the interactions of the system with its environment, as opposed to focusing on the elements themselves. The course also explore ways in which managers can make use of the nature of systems, even in complex, unpredictable environments, to influence outcomes in a more profound way than can be achieved with. The course focuses Systems thinking training covers the theory, rational, tools, and techniques associated with systems thinking. Systems thinking training course provides structures and tools, which help comprehending the relationship between the framework of a system and the behavior that the system presents. The delegates will capitalise on systems thinking to thoroughly value, model, and resolve complex business challenges.
This course is designed to equip delegate with skills and knowledge to employ complex, practical models and exercises that will enhance delegates to established creative and innovative patterns of thought and behaviour that helps them to identify behaviours that impede their networking abilities. The course is also designed for busy teams who are currently under pressure and strain and need to re – establish good communication patterns and warm interpersonal relationships amongst team members. This is a highly interactive course where games, simulations, discussions, role plays are used to create an excellent well – functioning cooperative team environment.
This course is designed to equip delegates with the skills and knowledge to effectively implement team work and manage all the processes that are involved until a team is fully functional. This course has been developed to help team members to enhance their team working skills at a level that will readily transfer to workplace behaviour and immediately impact upon personal effectiveness and productivity in the service. This course will enhance the delegates to improve the type and quality of the decisions they make through applying innovative and creative strategies to achieve the best out of the teams. The delegates will also benefit how to manage conflict and work with difficult team members, negotiate for preferred outcomes, improve group communication in virtual environments, develop a better overall understanding of human interaction, and work more effectively as a team.
SASEH

Facebook